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Terms & Conditions


Please take a moment to review our Terms & Conditions before placing your order.


If you have any questions, please contact and we will be happy to help.



1. Opening an Account at Cast Iron Wholesale


All purchasing is on pro-forma basis. Before registration is accepted, L.B.S. (Staines) Ltd may perform checks with various data agencies, who may record information supplied by prospective buyers.
By applying for registration such prospective buyers agree to this sharing of information.
Once registered, buyers may order goods shown on this website at the prices stated for quantities specified.
Prices exclude VAT & freight charges where applicable.

2. Freight 


UK mainland only: Standard 3 day delivery is free for orders over £1,100+VAT 
Minimum order for delivery is £500 with an extra charge of £50+VAT & £60+VAT for next day. 
Extra charges apply to: 
Freight to southern Scotland: +£20
Freight to Highlands (AB, DD, IV, KW, PA, PH & islands): +£50
Freight to Ulster : +£75
Freight to Eire : +£125
Freight to Benelux: +£145 surcharge over standard rate
Freight to Denmark: +£175 surcharge over standard rate
Freight to France: price on application
We can arrange delivery to other countries on request. Please email for a quote.
Delivery will be made to the address specified by the customer. It is the responsibilty of the customer to track their consignments with the tracking number provided & to contact us if a consignment is more than 2 days late.
Lower value orders may be accepted for collection from our warehouse in Staines, Middlesex.


3. Payment


After you submit your order through the website, we will check the stock position & then confirmation of your order is sent by email. This email will include instructions on how to make your payment. Payment must be made by bank transfer.
Once payment is received, your order will be dispatched.
All goods remain the property of L.B.S.(Staines) Ltd until payment is received in full.

4. Returns/Cancellations


Notification of a return request must be received within 7 days of the order.
Returned goods supplied correctly are subject to a 20% handling charge & the customer's arrangement & payment of carriage.
Refunds will be by credit note in this circumstance.
Goods supplied incorrectly or damaged will be arranged & paid for return by L.B.S. (Staines) Ltd., on receipt of photographic verification of such damage or incorrect supply.
Refunds in this case are as required by the customer.

5. Warranty


All products are guaranteed free of faulty materials & manufacture, consistent with their designed usage. Liabilty of L.B.S. (Staines) Ltd is limited to the invoice value of any item causing consequential loss to a customer.
Use of this website & any internet links accessed through it is at the liabilty of the buyer. L.B.S. (Staines) Ltd. do not guarantee that it or the server is free of malicious internet activity.

6. Cookies & Data Protection

You can find our Data Protection Policy here.
You can find our Cookie Policy here.
By continuing to use this website, you accept that you are in agreement with the conditions as set out both here and in the policies linked to above. 
If you have any questions, please email In the meantime, you are welcome to continue to browse our range of cast iron products.