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Terms & Conditions

1. Account

All purchasing is on pro-forma basis. Before registration is accepted, L.B.S. (Staines) ltd may perform checks with various data agencies, who may record information supplied by prospective buyers. By applying for registration such prospective buyers agree to this sharing of information.   Once registered, buyers may order goods shown on this website at the prices stated for quantities specified. Prices exclude VAT & freight charges where applicable.

2. Freight 

UK mainland only, excluding Highlands – standard 3 day delivery is free for orders over £1000. Minimum order for delivery is £500 with an extra charge of £45 +VAT & £55 + VAT for next day . Lower value orders may be accepted for collection. Freight to Highlands -  AB, DD, IV, KW, PA, PH & islands + £30, Freight to Ulster & Eire + £50.Delivery will be made to the address specified by the customer. It is the responsibilty of the customer to track their consignments with the tracking number provided & to contact us if a consignment is more than 2 days late.

3. Payment

On receipt of your order, the stock position is checked & confirmation is sent by email, after which payment is made. Payment can be made by bank transfer or paypal.


Goods remain the property of L.B.S.(staines) ltd until payment is received in full.   

4. Returns/Cancellations

Notification of a return request must be received within 7 days of the order. Returned goods supplied correctly are subject to a 20% handling charge & the customers arrangement & payment of carriage. Refunds will be by credit note in this circumstance. Goods supplied incorrectly or damaged will be arranged & paid for return by L.B.S. (Staines) ltd., on receipt of photographic verification of such damage or incorrect supply. Refunds in this case are as required by the customer.

5. Warranty

All products are guaranteed free of faulty materials & manufacture, consistent with their designed usage. Liabilty of L.B.S. (Staines) ltd is limited to the invoice value of any item causing consequential loss to a customer. Use of this website & any internet links accessed through it is at the liabilty of the buyer. L.B.S. (staines) ltd. do not guarantee that it or the server is free of malicious internet activity.